[kwlug-disc] Rogers Hybrid Fibre plans

[Darcy Casselman]

One of the things I kinda hate about Rogers is you need to haggle and
harass them over the phone in order to get any sort of reasonable pricing
out of them.


On Tue, Apr 29, 2014 at 12:52 PM, unsolicited <unsolicited at swiz.ca> wrote:

> Interesting.
>
> 'Basic cable free'? Where on their web site did you see that?
>
> I see your latency went up, during the day. It will be interesting to know
> if you notice any difference in your VoIP call quality.
>
> What modem did you end up getting? When I got them to up my monthly limit,
> inadvertently getting the higher speed, I was forced into a new modem (and
> an increase in the monthly rental rate!), http://www.hitron-americas.
> com/products/cgn-2/. Is yours now yet another new modem?
>
>
>
> On 14-04-29 12:08 PM, Khalid Baheyeldin wrote:
>
>> So, I called Rogers to cancel cable TV and internet.
>>
>> After a long conversation, it turned out that the cancellation fee is $20
>> per month per service, and we still have 3 months before the contract is
>> up.
>>
>> So, instead of the 35 mbps down, 3 mbps up unlimited plan that I have now,
>> they put me on the new Hybrid Fibre 60 mbps down, 10 mbps up, with 320 GB
>> limit (which is almost double what I use).
>>
>> The total cost is ~$81 including tax for internet and basic digital cable.
>> This is cheaper than the ~$113 that we were paying before. That is less
>> than their advertised price for the internet alone on their site with
>> basic
>> cable free.
>>
>> http://www.rogers.com/web/link/hispeedBrowseFlowDefaultPlans
>>
>> This is valid until the contract is up, and then they said they should see
>> what promos are available (but probably I will cancel)
>>
>> Here are speedtest.net results before and after. Some variability
>> specially
>> the evening, but I had the service for less than a day. It required a new
>> modem too.
>>
>> Before, on 35/3 unlimited plan
>>   11:16 PM EST  26.39 Mb/s  3.30 Mb/s  17 ms  Toronto, ON  ~ 100 km
>>    8:42 PM EST  50.08 Mb/s  3.31 Mb/s  18 ms  Toronto, ON  ~ 100 km
>>
>> After, on 60/10 Hybrid Fibre 320 GB plan
>>   11:56 AM EDT  48.96 Mb/s  10.10 Mb/s  30 ms  Toronto, ON  ~ 100 km
>>   10:32 PM EDT  14.56 Mb/s  10.99 Mb/s  18 ms  Toronto, ON  ~ 100 km
>>
>
>
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