[kwlug-disc] Voip.ms or Unlimitel?
B.S.
bs27975 at yahoo.ca
Sat Oct 18 01:12:30 EDT 2014
voip.ms
Wiki, excellent customer support response, issues posted via rss, ...
The web pages may be sparse and plain jane, but they have the right
attitude on customer support.
Even if they can't fix it, they will do their best to explain it and see
what they can do. e.g. Turns out their wildcarding on callerid
processing is broken - they're choosing least specific first. (Thus '*'
beats '519*'.) [They've promised to fix in their code (an interesting
statement in and of itself), but it appears this is so endemic / buried
/ in so many places, it won't get fixed any time soon. THEY're not even
sure what it's doing / how it works.]
It's not too often companies like this will get you down to the
developer level at need. Less than a day to response to support e-mail,
and you get a human on the first go.
Just hope it doesn't get bought out like Unlimitel did (to a player I'd
rather not play with, myself), but given the service and the wide
presence in many cities, I'm suspecting it won't be. Hopefully I didn't
just jinx it.
For call processing, I've seen web blurbs that call it the most feature
complete out there.
Best thing you can do for yourself is map out what you want to do
beforehand. voip.ms bonus is you can set it all up without paying
anything. (Then get a DID, point it to the start of your chain, and ...)
Even before that, you can pony up the $25 and experiment calling out
(only), first. Since voip to voip is free, your balance doesn't go down
while you investigate - e.g. register your android phone, call your
softphone, etc. [You can call echo test and dtmf test without the $25,
but can't make the free inter-voip calls without the deposit.]
On 14-10-17 07:07 PM, Bob Jonkman wrote:
> I know we've beaten this to death several times, but I'd like to
> beat it one more time: Unlimitel or voip.ms? Ooma is not an option
> for me this time.
>
> -Bob.
>
>
>
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