<!DOCTYPE html><html><head><title></title><style type="text/css">p.MsoNormal,p.MsoNoSpacing{margin:0}</style></head><body><div>> half-baked installs [Rogers]<br></div><div><br></div><div>A couple of years ago I had the idea of upgrading my DSL line to Roger's cable internet.<br></div><div><br></div><div>I waited a year for Rogers to install the cable. There were a number of half-assed attempts that ended in failure. The last attempt they tried failed, but they also cut the line for my Bell telephone land line. Bell sent a technician to fix the land line the next day. After that, Rogers stopped responding to queries about "when will my internet cable be installed". Effectively they ghosted me.<br></div><div><br></div><div>And yeah, it was third party contractors all the way, no Rogers employees were involved in the debacle.<br></div><div><br></div><div>Previous to this (many years ago) I did have Rogers internet over cable, but one day they did a "service upgrade" of some sort and my internet service stopped working. Rogers tech support was of no help. After a week of passive aggressive non-assistance in fixing the problem, I cancelled the service. Then I got a phone call from a "sales retention" person, pleading with me to not cancel my service, and offering a discount. It was pathetic.<br></div><div><br></div><div>Rogers is the worst company I've ever dealt with. However, other service companies are scrambling to catch up: Bell service has enshittified (you can no longer call tech support), the small local company that used to service my furnace was purchased by a multinational, who proceeded to enshitify the customer service.<br></div><div><br></div><div>Doug.<br></div><div><br></div><div>On Fri, Nov 22, 2024, at 8:25 PM, CrankyOldBugger wrote:<br></div><blockquote type="cite" id="qt" style=""><div dir="ltr"><div>I hear you about Rogers (and for that matter, Bell), but I don't see what other choice we have but to go with a 3rd party reseller.<br></div><div><br></div><div>Currently I'm with vMedia, paying $90/mo for 300/30 cable. So you can imagine my excitement when I saw the 1000/50 cable for $55 (yes, I did see the 3 months special, but neglected to mention it in my earlier email).<br></div><div><br></div><div>So far my cable experience has been fair. But at the same time, I drive around my neighbourhood and see coax cable running from the little node boxes that are strung up trees, over neighbours' homes, along the ground, you name it. So I wonder if it's Roger's in general that's bad, or just the cable guys running around doing half-baked installs.<br></div><div><br></div></div><div><br></div><div class="qt-gmail_quote"><div dir="ltr" class="qt-gmail_attr">On Fri, 22 Nov 2024 at 15:17, Ron Singh <<a href="mailto:ronsingh149@gmail.com">ronsingh149@gmail.com</a>> wrote:<br></div><blockquote class="qt-gmail_quote" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204, 204, 204);padding-left:1ex;"><div dir="ltr"><div class="qt-gmail_default" style="font-family:tahoma, sans-serif;">$40 for the 1st 3 months, $55 thereafter.<br></div><div class="qt-gmail_default" style="font-family:tahoma, sans-serif;"><br></div><div><div dir="ltr" class="qt-gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">A word about Rogers, for what it's worth, my dad(Westwave area in Waterloo) has had 9 services calls in 4 years due to cables deteriorating, cable terminations suffering from moisture ingress and an attenuating module going bad in his house. <br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default"><br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">Shaw(owned by Rogers) cable in Saskatoon suffers from the same issues. <br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">I have Sasktel Fibre in my home in Saskatoon, no issues, spendy though at ($90/month for 150/75). <br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">A number of neighbours complain bitterly about their Shaw service.<br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default"><br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">Seems like a common theme with Rogers and all they touch.<br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">I ditched Rogers 19 years ago as we just don't watch TV at all but back then the service was stellar.<br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">Not sure why the many issues with them, but I would be reluctant to use any of their services.<br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">A brotha in the Eastbridge(Waterlloo) area has had the same spotty service from Rogers since he went with them some 7 years ago, albeit, only 6 service issues.<br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default"><br></div><div style="font-family:tahoma, sans-serif;" class="qt-gmail_default">I don't mean to defecate on Rogers/Shaw, but man, their record of quality service leaves a lot to be desired.<br></div></div><div><div><br></div><div>Ron S.<br></div></div></div></div></div></div></div><div><br></div></div><div><br></div><div class="qt-gmail_quote"><div dir="ltr" class="qt-gmail_attr">On Fri, Nov 22, 2024 at 2:29 PM CrankyOldBugger <<a href="mailto:crankyoldbugger@gmail.com" target="_blank">crankyoldbugger@gmail.com</a>> wrote:<br></div><blockquote class="qt-gmail_quote" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204, 204, 204);padding-left:1ex;"><div dir="ltr"><div>geesh.. $40 for 1000/50 on CarryTel? Please tell me that they're reliable!<br></div><div>That's less than half of what vMedia and TekSavvy charge, so I'm suspicious (and by nature, cynical...)<br></div><div><br></div><div><br></div></div><div><br></div><div class="qt-gmail_quote"><div dir="ltr" class="qt-gmail_attr">On Fri, 22 Nov 2024 at 13:29, William Park via kwlug-disc <<a href="mailto:kwlug-disc@kwlug.org" target="_blank">kwlug-disc@kwlug.org</a>> wrote:<br></div><blockquote class="qt-gmail_quote" style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204, 204, 204);padding-left:1ex;"><div>Well, I can tell you, my Samsung Galaxy S3 works with Freedom Mobile $5 <br></div><div> prepaid plan. It used to work with Rogers $5 prepaid plan, so I don't <br></div><div> see why it shouldn't work with other "Rogers" vendors.<br></div><div> <br></div><div> Freedom Mobile is also offering promos on Cable Internet. But, after <br></div><div> the promos, CarryTel (my current ISP) is cheaper.<br></div><div> -- <br></div><div> <br></div><div> On 2024-11-22 08:11, CrankyOldBugger wrote:<br></div><div> > I went to Wind/Freedom (it's really Rogers) in the mall, told them my <br></div><div> > story, and they told me that the S3 won't work on their network <br></div><div> > anymore. I think he was full of it, but who knows, maybe the network <br></div><div> > isn't as backwards-compatible as I had hoped.<br></div><div> > <br></div><div> > The Samsung Galaxy S3: not quite a Nokia, but pretty close!<br></div><div> > <br></div><div> > <br></div><div> > On Sun, 3 Nov 2024 at 11:15, William Park via kwlug-disc <kwlug- <br></div><div> > <a href="mailto:disc@kwlug.org" target="_blank">disc@kwlug.org</a> <mailto:<a href="mailto:kwlug-disc@kwlug.org" target="_blank">kwlug-disc@kwlug.org</a>>> wrote:<br></div><div> > <br></div><div> > I'm also using Samsung Galaxy S3 with cracked screen. Hey, it still<br></div><div> > works. I was with Rogers $5 prepaid plan, but Rogers is discontinuing<br></div><div> > their prepaid service in mid-Dec. So, I signed up with Freedom Mobile<br></div><div> > $5/month prepaid plan (it's $10 regular, but $5 off promo). Activation<br></div><div> > was simple, and phone number transfer was quick. But, to get that $5<br></div><div> > promo ("Digital Discount"), I had to call in.<br></div><div> > <br></div><div> > They have other "postpay" and "prepaid" monthly plans, which seems<br></div><div> > to be<br></div><div> > the same to me, and yearly plans. Check them out.<br></div><div> > -- <br></div><div> > <br></div><div> > On 2024-11-02 10:23, CrankyOldBugger wrote:<br></div><div> > > It's been a few years since I last posed this question, but what<br></div><div> > are you<br></div><div> > > folks using for cellphone plans, and how deliriously happy are<br></div><div> > you with<br></div><div> > > them?<br></div><div> > ><br></div><div> > > The reason I ask is that our current provider, Zoomer (aka<br></div><div> > Cityfone) is<br></div><div> > > being eaten by Rogers. I have Rogers SIM cards that came in the<br></div><div> > mail as<br></div><div> > > part of their "welcome to the machine" plan (not the actual plan<br></div><div> > name),<br></div><div> > > but I'm not a fan of either Rogers nor Bell.<br></div><div> > ><br></div><div> > > What we currently have for a plan is simple: two people (Wifeski<br></div><div> > and I)<br></div><div> > > share the minutes and data. Plan costs $60 a month. She's on<br></div><div> > the phone<br></div><div> > > 23 hours a day, either talking or texting or reading Facebook. <br></div><div> > My phone<br></div><div> > > sits on the shelf and forwards any calls to my work phone. So all I<br></div><div> > > need, really, is call forwarding, while she needs the unlimited<br></div><div> > data and<br></div><div> > > voice. Thankfully she's on the home wi-fi most of the day so<br></div><div> > that helps<br></div><div> > > with the data charges.<br></div><div> > ><br></div><div> > > According to <a href="http://www.planhub.ca" rel="noreferrer" target="_blank">www.planhub.ca</a> <<a href="http://www.planhub.ca" rel="noreferrer" target="_blank">http://www.planhub.ca</a>> <http://<br></div><div> > <a href="http://www.planhub.ca" rel="noreferrer" target="_blank">www.planhub.ca</a> <<a href="http://www.planhub.ca" rel="noreferrer" target="_blank">http://www.planhub.ca</a>>>, my cheapest options<br></div><div> > > are with either Public Mobile or Fizz. Basically $23 per months<br></div><div> > gets<br></div><div> > > you unlimited calling and 6GB data, for one person. You can see<br></div><div> > why I<br></div><div> > > like the idea of shared voice/data plans. But between the two of<br></div><div> > us,<br></div><div> > > 6GB data should do it.<br></div><div> > ><br></div><div> > > We would like to keep our current phones, although mine is an<br></div><div> > antique<br></div><div> > > Samsung Galaxy SIII, while hers is cracked, so if we're forced to<br></div><div> > get<br></div><div> > > new phones then so be it.<br></div><div> > ><br></div><div> > > Does anyone have any suggestions for new cellphone plans?<br></div><div> > ><br></div><div> > > Thanks!<br></div><div> <br></div><div> <br></div><div> _______________________________________________<br></div><div> kwlug-disc mailing list<br></div><div> To unsubscribe, send an email to <a href="mailto:kwlug-disc-leave@kwlug.org" target="_blank">kwlug-disc-leave@kwlug.org</a><br></div><div> with the subject "unsubscribe", or email<br></div><div> <a href="mailto:kwlug-disc-owner@kwlug.org" target="_blank">kwlug-disc-owner@kwlug.org</a> to contact a human being.<br></div></blockquote></div><div>_______________________________________________<br></div><div> kwlug-disc mailing list<br></div><div> To unsubscribe, send an email to <a href="mailto:kwlug-disc-leave@kwlug.org" target="_blank">kwlug-disc-leave@kwlug.org</a><br></div><div> with the subject "unsubscribe", or email<br></div><div> <a href="mailto:kwlug-disc-owner@kwlug.org" target="_blank">kwlug-disc-owner@kwlug.org</a> to contact a human being.<br></div></blockquote></div><div>_______________________________________________<br></div><div> kwlug-disc mailing list<br></div><div> To unsubscribe, send an email to <a href="mailto:kwlug-disc-leave@kwlug.org" target="_blank">kwlug-disc-leave@kwlug.org</a><br></div><div> with the subject "unsubscribe", or email<br></div><div> <a href="mailto:kwlug-disc-owner@kwlug.org" target="_blank">kwlug-disc-owner@kwlug.org</a> to contact a human being.<br></div></blockquote></div><div>_______________________________________________<br></div><div>kwlug-disc mailing list<br></div><div>To unsubscribe, send an email to <a href="mailto:kwlug-disc-leave@kwlug.org">kwlug-disc-leave@kwlug.org</a><br></div><div>with the subject "unsubscribe", or email<br></div><div><a href="mailto:kwlug-disc-owner@kwlug.org">kwlug-disc-owner@kwlug.org</a> to contact a human being.<br></div><div><br></div></blockquote><div><br></div></body></html>