<div dir="ltr"><div>Wifeski just reminded me that we do have two (unrelated) friends who work in the water heater/softener business. If you want, I can get their contact info and pass it on to you.</div><div><br></div><div><br></div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Tue, 3 Mar 2026 at 19:30, Khalid Baheyeldin <<a href="mailto:kb@2bits.com">kb@2bits.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div style="font-size:small" class="gmail_default">For water softeners, I have had a very good experience with Water Depot in Waterloo.</div><div style="font-size:small" class="gmail_default">About 21 years ago, the Kenmore softener, which was in the house when we moved in, burst and flooded the basement (unfinished, so no damage).</div><div style="font-size:small" class="gmail_default"><br></div><div style="font-size:small" class="gmail_default">I had it replaced by Water Depot, and it lasted for 21 years.</div><div style="font-size:small" class="gmail_default">Towards the end, it had diminished capacity (needed to be regenerated too often).</div><div style="font-size:small" class="gmail_default">Turns out that the resin needs to be replaced after ~ 10 years of service.</div><div style="font-size:small" class="gmail_default">Also, there was a very thick layer of solid salt at the bottom which reduced the amount of brine that is used in every regen cycle. </div><div style="font-size:small" class="gmail_default">The old one could continue to work if the salt was removed (very tedious), and the resin replaced.</div><div style="font-size:small" class="gmail_default">But because of the age, I didn't want to risk a blown gasket or something else going bad. </div><div style="font-size:small" class="gmail_default">So I decided to replace it.</div><div style="font-size:small" class="gmail_default"><br></div><div style="font-size:small" class="gmail_default">They had a deal on a top model for the price of a regular one, and offered a small discount on top of that for a repeat customer. </div><div style="font-size:small" class="gmail_default"><br></div><div style="font-size:small" class="gmail_default">Works like a charm. </div></div>
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