[kwlug-disc] FusionPBX support resources

[Paul Nijjar]

The two contenders I know of are Asterisk and FreeSWITCH. FusionPBX is
a frontend for FreeSWITCH. 

Our intention is to develop in-house knowledge. But I am hoping that
there is some community to turn to when we get stuck. 

- Paul 

On Thu, Feb 05, 2015 at 01:23:26AM -0500, B.S. wrote:
> It might help if ...
> 
> What is the current standard? I assume Asterisk and Free<something>
> [can't recall it at the moment]. (And what size / number of location
> scenario's are you working on? 'Home' is one thing, multi-level /
> site / country is another.)
> 
> What functional / feature deficiency is driving you away from such
> solutions, towards FusionPBX or FreeSWITCH?
> 
> Sadly, as you well know, and seem to be experiencing, free usually
> means little documentation / you get the support you've paid for.
> Any chance there's a solution that costs a little but solves the
> deficiencies you're running in to? If you can identify such, perhaps
> you can submit it to be budgeted for.
> 
> Otherwise, I suppose all you can do is remind your requestors that
> they are getting what they paid for. So suggest paying Kiwi a
> retainer?
> 
> For that matter, perhaps ask Kiwi to submit a proposal, pointing out
> how taking phones off your maintenance plate would free you up for
> the endless number of other things you also have on your plate?
>