[kwlug-disc] cell phone plans

Fri Nov 22 19:03:22 EST 2024

> half-baked installs [Rogers]

A couple of years ago I had the idea of upgrading my DSL line to Roger's cable internet.

I waited a year for Rogers to install the cable. There were a number of half-assed attempts that ended in failure. The last attempt they tried failed, but they also cut the line for my Bell telephone land line. Bell sent a technician to fix the land line the next day. After that, Rogers stopped responding to queries about "when will my internet cable be installed". Effectively they ghosted me.

And yeah, it was third party contractors all the way, no Rogers employees were involved in the debacle.

Previous to this (many years ago) I did have Rogers internet over cable, but one day they did a "service upgrade" of some sort and my internet service stopped working. Rogers tech support was of no help. After a week of passive aggressive non-assistance in fixing the problem, I cancelled the service. Then I got a phone call from a "sales retention" person, pleading with me to not cancel my service, and offering a discount. It was pathetic.

Rogers is the worst company I've ever dealt with. However, other service companies are scrambling to catch up: Bell service has enshittified (you can no longer call tech support), the small local company that used to service my furnace was purchased by a multinational, who proceeded to enshitify the customer service.

Doug.

On Fri, Nov 22, 2024, at 8:25 PM, CrankyOldBugger wrote:
> I hear you about Rogers (and for that matter, Bell), but I don't see what other choice we have but to go with a 3rd party reseller.
> 
> Currently I'm with vMedia, paying $90/mo for 300/30 cable.  So you can imagine my excitement when I saw the 1000/50 cable for $55 (yes, I did see the 3 months special, but neglected to mention it in my earlier email).
> 
> So far my cable experience has been fair.  But at the same time, I drive around my neighbourhood and see coax cable running from the little node boxes that are strung up trees, over neighbours' homes, along the ground, you name it.  So I wonder if it's Roger's in general that's bad, or just the cable guys running around doing half-baked installs.
> 
> 
> On Fri, 22 Nov 2024 at 15:17, Ron Singh <ronsingh149 at gmail.com> wrote:
>> $40 for the 1st 3 months, $55 thereafter.
>> 
>> A word about Rogers, for what it's worth, my dad(Westwave area in Waterloo) has had 9 services calls in 4 years due to cables deteriorating, cable terminations suffering from moisture ingress and an attenuating module going bad in his house.  
>> 
>> Shaw(owned by Rogers) cable in Saskatoon suffers from the same issues. 
>> I have Sasktel Fibre in my home in Saskatoon, no issues, spendy though at ($90/month for 150/75). 
>> A number of neighbours complain bitterly about their Shaw service.
>> 
>> Seems like a common theme with Rogers and all they touch.
>> I ditched Rogers 19 years ago as we just don't watch TV at all but back then the service was stellar.
>> Not sure why the many issues with them, but I would be reluctant to use any of their services.
>> A brotha in the Eastbridge(Waterlloo) area has had the same spotty service from Rogers since he went with them some 7 years ago, albeit, only 6 service issues.
>> 
>> I don't mean to defecate on Rogers/Shaw, but man, their record of quality service leaves a lot to be desired.
>> 
>> Ron S.
>> 
>> 
>> On Fri, Nov 22, 2024 at 2:29 PM CrankyOldBugger <crankyoldbugger at gmail.com> wrote:
>>> geesh.. $40 for 1000/50 on CarryTel?  Please tell me that they're reliable!
>>> That's less than half of what vMedia and TekSavvy charge, so I'm suspicious (and by nature, cynical...)
>>> 
>>> 
>>> 
>>> On Fri, 22 Nov 2024 at 13:29, William Park via kwlug-disc <kwlug-disc at kwlug.org> wrote:
>>>> Well, I can tell you, my Samsung Galaxy S3 works with Freedom Mobile $5 
>>>> prepaid plan.  It used to work with Rogers $5 prepaid plan, so I don't 
>>>> see why it shouldn't work with other "Rogers" vendors.
>>>> 
>>>> Freedom Mobile is also offering promos on Cable Internet.  But, after 
>>>> the promos, CarryTel (my current ISP) is cheaper.
>>>> -- 
>>>> 
>>>> On 2024-11-22 08:11, CrankyOldBugger wrote:
>>>> > I went to Wind/Freedom (it's really Rogers) in the mall, told them my 
>>>> > story, and they told me that the S3 won't work on their network 
>>>> > anymore.  I think he was full of it, but who knows, maybe the network 
>>>> > isn't as backwards-compatible as I had hoped.
>>>> > 
>>>> > The Samsung Galaxy S3: not quite a Nokia, but pretty close!
>>>> > 
>>>> > 
>>>> > On Sun, 3 Nov 2024 at 11:15, William Park via kwlug-disc <kwlug- 
>>>> > disc at kwlug.org <mailto:kwlug-disc at kwlug.org>> wrote:
>>>> > 
>>>> >     I'm also using Samsung Galaxy S3 with cracked screen.  Hey, it still
>>>> >     works.  I was with Rogers $5 prepaid plan, but Rogers is discontinuing
>>>> >     their prepaid service in mid-Dec.  So, I signed up with Freedom Mobile
>>>> >     $5/month prepaid plan (it's $10 regular, but $5 off promo).  Activation
>>>> >     was simple, and phone number transfer was quick.  But, to get that $5
>>>> >     promo ("Digital Discount"), I had to call in.
>>>> > 
>>>> >     They have other "postpay" and "prepaid" monthly plans, which seems
>>>> >     to be
>>>> >     the same to me, and yearly plans.  Check them out.
>>>> >     -- 
>>>> > 
>>>> >     On 2024-11-02 10:23, CrankyOldBugger wrote:
>>>> >      > It's been a few years since I last posed this question, but what
>>>> >     are you
>>>> >      > folks using for cellphone plans, and how deliriously happy are
>>>> >     you with
>>>> >      > them?
>>>> >      >
>>>> >      > The reason I ask is that our current provider, Zoomer (aka
>>>> >     Cityfone) is
>>>> >      > being eaten by Rogers.  I have Rogers SIM cards that came in the
>>>> >     mail as
>>>> >      > part of their "welcome to the machine" plan (not the actual plan
>>>> >     name),
>>>> >      > but I'm not a fan of either Rogers nor Bell.
>>>> >      >
>>>> >      > What we currently have for a plan is simple:  two people (Wifeski
>>>> >     and I)
>>>> >      > share the minutes and data.  Plan costs $60 a month.  She's on
>>>> >     the phone
>>>> >      > 23 hours a day, either talking or texting or reading Facebook. 
>>>> >     My phone
>>>> >      > sits on the shelf and forwards any calls to my work phone.  So all I
>>>> >      > need, really, is call forwarding, while she needs the unlimited
>>>> >     data and
>>>> >      > voice.  Thankfully she's on the home wi-fi most of the day so
>>>> >     that helps
>>>> >      > with the data charges.
>>>> >      >
>>>> >      > According to www.planhub.ca <http://www.planhub.ca> <http://
>>>> >     www.planhub.ca <http://www.planhub.ca>>, my cheapest options
>>>> >      > are with either Public Mobile or Fizz.  Basically $23 per months
>>>> >     gets
>>>> >      > you unlimited calling and 6GB data, for one person.  You can see
>>>> >     why I
>>>> >      > like the idea of shared voice/data plans.  But between the two of
>>>> >     us,
>>>> >      > 6GB data should do it.
>>>> >      >
>>>> >      > We would like to keep our current phones, although mine is an
>>>> >     antique
>>>> >      > Samsung Galaxy SIII, while hers is cracked, so if we're forced to
>>>> >     get
>>>> >      > new phones then so be it.
>>>> >      >
>>>> >      > Does anyone have any suggestions for new cellphone plans?
>>>> >      >
>>>> >      > Thanks!
>>>> 
>>>> 
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